BSS solutions provider Comptel has opened its office in Riyadh, Saudi Arabia.
The new branch office in Riyadh is part of the company's plans to strengthen presence in the Middle East and Africa to achieve its goal of getting closer to and building more collaborative relationships with new and existing customers and partners.
Comptel recently expanded in the Middle East and Africa (MEA) region with the opening of a new office in Egypt.
"We believe the Saudi telecommunications market will continue to grow because subscriber demand for data services is skyrocketing. As such, more competition is being drawn to the region. This is requiring CSPs to better understand their customers' needs and more efficiently fulfill their desires for targeted and innovative services. Comptel is ready to help CSPs overcome this challenge and energize their businesses by fostering real-time customer engagement," said Juhani Hintikka, president and CEO, Comptel.
Comptel focuses on supporting telecom service providers throughout Saudi Arabia with its Customer Engagement solutions and its implementation and professional services.
The company is leveraging its expertise in event data processing, advanced predictive analytics and real-time action-taking to help operators deliver a continually high quality of experience. Telecom operators can build value, customer loyalty and competitive differentiation, generate revenue and upsell opportunities, and improve their business performance.
"Saudi Arabia is fast becoming a central hub for information and communications technologies, and customers are proving to be early adopters of new advanced services," said Veqar Ul Islam, senior vice president, Middle East & Africa, Comptel.
Comptel has reported net sales of EUR 77 million in 2011.
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